AutoProtect Group’s Claims App has been shortlisted for two awards at the Insurance Times Tech & Innovation Awards 2022.

At AutoProtect Group, we are continuously striving to improve our customer service and experience. This commitment to customers has seen the business gain an enviable reputation driven by high-quality reviews. An overall ranking of Excellent on Trustpilot from almost 8,000 customers provides perfect evidence of this philosophy. Now, we are proud to announce that we have been shortlisted for the technology that we use to deliver these ratings.

The Claims App was designed to enable customers to submit a claim for their minor damage and book a repair appointment with our expert repairers, Shine!, in one session. This has been a huge success in terms of business efficiency and continues our commitment to keeping the customer experience at the heart of our development.

The categories that we have been shortlisted for are:

– Best Customer App

– Best Use of Technology for Customer Experience (Claims)

The Tech & Innovation Awards celebrate the very finest of UK based general insurance technology and innovation. The awards are designed to recognise outstanding initiatives, individuals and teams embracing emerging opportunities and leading the charge for a better customer experience in a rapidly changing space.

Winners will be announced at the awards ceremony on 22nd September at the Royal Lancaster in London.